At Kushii, your satisfaction is our top priority. We understand that sometimes products may not meet your expectations. That’s why we’ve developed a clear and comprehensive Return and Refund Policy to give you peace of mind while shopping with us.

Easy Returns Within 30 Days

If you’re not completely satisfied with your purchase, you can return the product within 30 days of the delivery date for a full refund—no hassle, no questions asked.

Simple Return Process

To initiate a return, contact our dedicated Customer Support Team at support@kushii.online. Our team will provide you with a return authorization number and detailed instructions for the return process.

Quality Assurance

We take pride in the quality of our products. If you receive an item with manufacturing defects or damages caused during shipping, please reach out to us within 24 to 48 hours of receiving your order. Our team will work quickly to resolve the issue to your satisfaction.

Swift Refund Processing

Once your return is received and verified, we’ll expedite the refund process. Expect your refund to be processed within 5 business days from the date we receive your return.

No Restocking Fees

We do not charge restocking fees for returned products, ensuring a smooth and stress-free return experience.

Order Modifications and Cancellations

We offer a 24-hour window for order modifications or cancellations. If your order hasn’t entered the fulfillment process, we’ll accommodate your request hassle-free.

Dedicated Customer Support

Our friendly Customer Support Team is here to assist with any questions about returns, exchanges, or your order.

• Email: support@kushii.online
• Phone: +44 7386 477595
• Operating Hours: Monday – Sunday | 10:00 AM – 6:00 PM (GMT)

At Kushii, we’re committed to providing exceptional products and service. Shop with confidence, knowing we’ve got you covered every step of the way!