Shipping and Delivery Information

At Kushii, we are committed to providing efficient and reliable delivery services for all UK orders. Here’s a detailed overview of our shipping process:

Order Processing and Delivery Schedule

Once you place an order on our website, our team will promptly begin processing it. To help you plan your purchase, here’s our schedule:

• Order Cutoff Time: 6:00 PM (GMT)
• Order Handling Time: 0-1 business days (Monday – Friday)
• Transit Time: 3-7 days (for UK destinations)

Order Confirmation

After placing your order, you will receive an email confirmation with your order number and details. Once your order ships, you will receive another email with a tracking number and link to track your package.

Shipping Carrier

We work with trusted UK-based carriers to ensure your orders are delivered safely and on time. Shipping is free on all UK orders!

Shipping Locations

At this time, we exclusively ship to addresses within the United Kingdom.

Lost Packages

If your package is marked as delivered but hasn’t been received, please:

1. Verify the shipping address you provided.
2. Check all possible delivery areas at your residence.
3. Ask neighbors or family members if they accepted the package.
4. Contact the courier using the tracking number to initiate a claim.

If the courier declares your package lost, contact us with your order number. We will gladly reship your order or issue a refund based on your preference.

Contact Us

If you have any questions or need assistance, feel free to reach out to our customer support team:

• Email: support@kushii.online
• Phone: +44 7386 477595
• Operating Hours: Monday – Sunday | 10:00 AM – 6:00 PM (GMT)

Thank you for choosing Kushii! We’re excited to serve you.